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Vol. 2 No. 1 (2024)
Articles

Green Online Food Delivery In Tourist Destinations: Analysis of Tourists' Value on Attitude And Purchase Intentions

Aura Bulan Andhara Prawira
Politeknik Pariwisata NHI Bandung
Elvia Giovanni
Politeknik Pariwisata NHI Bandung
Mega Fitriani Adiwarna Prawira
Politeknik Pariwisata NHI Bandung
Siti Yulia Irani Nugraha
Politeknik Pariwisata NHI Bandung
Sri Utari Widyastuti
Directorate of Destination Development 1, Ministry of Tourism and Creative Economy of the Republic of Indonesia

Published 2024-05-22

Keywords

  • Green OFD,
  • Tourist Attitudes,
  • Tourist Destinations,
  • Sustainable Tourism

How to Cite

Prawira, A. B. A., Giovanni, E., Prawira, M. F. A., Nugraha, S. Y. I., & Widyastuti, S. U. (2024). Green Online Food Delivery In Tourist Destinations: Analysis of Tourists’ Value on Attitude And Purchase Intentions. Journal of Consumer Studies and Applied Marketing, 2(1), 28–39. https://doi.org/10.58229/jcsam.v2i1.146

Abstract

This study investigates the implementation of environmentally friendly online food delivery services in tourist destinations, aiming to align with the principles of sustainable tourism. The primary objective is to analyze how tourist values influence their attitudes and purchase intentions toward online food delivery in these destinations. A quantitative research method is employed, utilizing Structural Equation Modeling-Partial Least Squares (SEM-PLS) to assess the impact of customer value on attitudes and purchase intentions toward Green Online Food Delivery (Green OFD). The study sample comprises 120 tourists with prior experience using online food delivery services during their visits to tourist destinations. The results indicate that the availability of Green OFD, derived from environmentally friendly local products, significantly affects tourists' attitudes and purchase intentions, especially among those who are mindful of sustainability issues. Tourists demonstrate positive attitudes and purchase intentions when they recognize functional, emotional, social, and epistemic values, including the feeling of contributing to environmental conservation by opting for Green OFD. The findings offer theoretical and practical insights for advancing sustainable tourism destination development.

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