mata788 PERMATA123 PERJAKA188 slot88resmi slot88resmi hati108 login Situs toto warga123 RAJAINDO permata123 Akunbos PERMATA123 jokijp slot88resmi slot88jp https://kl108gambar.com https://kl108gambar.com BMW777 Slot gacor seni108 hoki88 seni108
Vol. 2 No. 1 (2024)
Articles

Boosting Employee Loyalty at XYZ Consulting: Strategies for Long-Term Commitment

Angga Setiawan
Instritut Teknologi Bandung
Achmad Fajar Hendarman
School of Business and Management, Institute Technology Bandung

Published 2024-06-07

Keywords

  • Employee Retention,
  • Organizational Culture,
  • Human Resources Management,
  • Organizational Performance,
  • Work Environment

How to Cite

Setiawan, A., & Hendarman, A. F. (2024). Boosting Employee Loyalty at XYZ Consulting: Strategies for Long-Term Commitment. Journal Integration of Management Studies, 2(1), 82–94. https://doi.org/10.58229/jims.v2i1.145

Abstract

This study delves into the dynamics of employee retention and organizational culture at XYZ, employing a qualitative thematic analysis of interviews with five HR managers. The research aimed to capture a nuanced understanding of factors influencing employee satisfaction, professional growth, and the overall workplace environment. Key themes identified include employee satisfaction and well-being, professional growth and development, compensation and benefits, work flexibility and patterns, leadership and communication, company policy and culture, and technology and systems. The findings reveal that XYZ's strengths lie in a supportive work environment, clear communication channels, financial stability for employees, flexibility in work arrangements, and a commitment to employee safety and career progression. However, challenges such as high employee turnover, communication gaps in professional development, and the need for more adaptive leadership styles were also highlighted. The study's rigorous approach, incorporating multiple reviews and discussions with supervisory bodies, lends credibility to its findings. Despite its focused scope, the study offers valuable insights for organizations looking to enhance employee retention and satisfaction.

References

  1. Alajlani, S., & Yesufu, L. O. (2022). The impact of human resource practices on employee retention: A study of three private higher educational institutions in the United Arab Emirates. SA Journal of Human Resource Management, 20. https://doi.org/10.4102/sajhrm.v20i0.1823
  2. Aldamoe, F. M. A., Yazam, M., & Ahmid, K. Bin. (2012). The Mediating Effect of HRM Outcomes (employee retention) on the Relationship between HRM Practices and Organizational Performance. International Journal of Human Resource Studies, 2(1). https://doi.org/10.5296/ijhrs.v2i1.1252
  3. Alkhawlani, M. A. S., Bohari, A. M. bin, & Shamsuddin, J. binti. (2019). The Impact of Transformational Leadership Style on Crisis Management in Yemen Organizations. International Journal of Academic Research in Business and Social Sciences, 9(9). https://doi.org/10.6007/ijarbss/v9-i9/6274
  4. Aman-Ullah, A., Aziz, A., & Ibrahim, H. (2020). A Systematic Review of Employee Retention: What’s Next in Pakistan? Journal of Contemporary Issues and Thought, 10. https://doi.org/10.37134/jcit.vol10.sp.4.2020
  5. Bharadwaj, S., Khan, N. A., & Yameen, M. (2022). Unbundling employer branding, job satisfaction, organizational identification and employee retention: a sequential mediation analysis. Asia-Pacific Journal of Business Administration, 14(3). https://doi.org/10.1108/APJBA-08-2020-0279
  6. Biason, R. (2020). The effect of job satisfaction on employee retention. International Journal of Economics, Commerce and Management, 8(3).
  7. Chang, W., & Busser, J. A. (2020). Hospitality career retention: the role of contextual factors and thriving at work. International Journal of Contemporary Hospitality Management, 32(1). https://doi.org/10.1108/IJCHM-10-2018-0831
  8. Chernyak-Hai, L., & Rabenu, E. (2018). The New Era Workplace Relationships: Is Social Exchange Theory Still Relevant? In Industrial and Organizational Psychology (Vol. 11, Issue 3). https://doi.org/10.1017/iop.2018.5
  9. Elsafty, A., & Oraby, M. (2022). The Impact of Training on Employee Retention. International Journal of Business and Management, 17(5). https://doi.org/10.5539/ijbm.v17n5p58
  10. Fahim, M. G. A. (2018). Strategic human resource management and public employee retention. Review of Economics and Political Science, 3(2). https://doi.org/10.1108/REPS-07-2018-002
  11. Figueroa, C. A., Harrison, R., Chauhan, A., & Meyer, L. (2019). Priorities and challenges for health leadership and workforce management globally: A rapid review. In BMC Health Services Research (Vol. 19, Issue 1). https://doi.org/10.1186/s12913-019-4080-7
  12. Haavisto, V. E., & Linge, T. T. (2022). Internal crisis communication and Nordic leadership: the importance of transparent and participative communication in times of crisis. Scandinavian Journal of Hospitality and Tourism, 22(4–5). https://doi.org/10.1080/15022250.2022.2123038
  13. Hassan, M. M., Alam, M. N., Campbell, N., Bowyer, D., & Reaz, M. (2022). Human Resource Management in Health Care Industries for Generation Y: Challenges of the 21st Century. Australasian Accounting, Business and Finance Journal, 16(1). https://doi.org/10.14453/aabfj.v16i1.3
  14. Jayanthy, S., Velanganni, R., & Santhosh Kumar, G. (2019). A study on employee retention. Journal of Advanced Research in Dynamical and Control Systems, 11(9 Special Issue). https://doi.org/10.5373/JARDCS/V11/20192742
  15. Kilroy, J., Dundon, T., & Townsend, K. (2023). Embedding reciprocity in human resource management: A social exchange theory of the role of frontline managers. Human Resource Management Journal, 33(2). https://doi.org/10.1111/1748-8583.12468
  16. Kloutsiniotis, P. V., Mihail, D. M., Mylonas, N., & Pateli, A. (2022). Transformational Leadership, HRM practices and burnout during the COVID-19 pandemic: The role of personal stress, anxiety, and workplace loneliness. International Journal of Hospitality Management, 102. https://doi.org/10.1016/j.ijhm.2022.103177
  17. Malik, A., Pereira, V., Budhwar, P., Froese, F. J., Minbaeva, D., Sun, J., Nguyen, A. T., & Xue, S. (2022). Multilevel relational influences on HRM practices: a cross-country comparative reflective review of HRM practices in Asia. Asian Business and Management, 21(5). https://doi.org/10.1057/s41291-022-00208-z
  18. Oprea, B., P?duraru, L., & Iliescu, D. (2022). Job Crafting and Intent to Leave: The Mediating Role of Meaningful Work and Engagement. Journal of Career Development, 49(1). https://doi.org/10.1177/0894845320918666
  19. Ortiz-Gómez, M., Molina-Sánchez, H., Ariza-Montes, A., & de los Ríos-Berjillos, A. (2022). Servant Leadership and Authentic Leadership as Job Resources for Achieving Workers’ Subjective Well-Being Among Organizations Based on Values. Psychology Research and Behavior Management, 15. https://doi.org/10.2147/PRBM.S371300
  20. Purnomo, E. N., Supriyanto, A., Mustiningsih, & Dami, Z. A. (2021). The effectiveness of principal leadership styles in crisis management. Pedagogika, 141(1). https://doi.org/10.15823/p.2021.141.1
  21. Silva, R., Dutra, J., Veloso, E. F. R., & Trevisan, L. (2020). Leadership and performance of Millennial generation in Brazilian companies. Management Research, 18(3). https://doi.org/10.1108/MRJIAM-02-2019-0910
  22. Subramanian, N., & Suresh, M. (2022). Assessment Framework for Agile HRM Practices. Global Journal of Flexible Systems Management, 23(1). https://doi.org/10.1007/s40171-021-00294-6
  23. Sutanto, E. M., & Kurniawan, M. (2016). The impact of recruitment, employee retention and labor relations to employee performance on batik industry in Solo city, Indonesia. International Journal of Business and Society, 17(2). https://doi.org/10.33736/ijbs.531.2016
  24. Tej, J., Vagaš, M., Taha, V. A., Škerháková, V., & Harni?árová, M. (2021). Examining hrm practices in relation to the retention and commitment of talented employees. Sustainability (Switzerland), 13(24). https://doi.org/10.3390/su132413923
  25. Terera, S. R., & Ngirande, H. (2014). The impact of rewards on job satisfaction and employee retention. Mediterranean Journal of Social Sciences, 5(1). https://doi.org/10.5901/mjss.2014.v5n1p481
  26. Wolor, C. W., Nurkhin, A., & Citriadin, Y. (2021). Leadership style for millennial generation, five leadership theories, systematic literature review. Quality - Access to Success, 22(184). https://doi.org/10.47750/QAS/22.184.13
  27. Zayed, N. M., Edeh, F. O., Islam, K. M. A., Nitsenko, V., Dubovyk, T., & Doroshuk, H. (2022). An Investigation into the Effect of Knowledge Management on Employee Retention in the Telecom Sector. Administrative Sciences, 12(4). https://doi.org/10.3390/admsci12040138
  28. Zoller, Y. J., & Muldoon, J. (2019). Illuminating the principles of social exchange theory with Hawthorne studies. Journal of Management History, 25(1). https://doi.org/10.1108/JMH-05-2018-0026