Boosting Employee Loyalty at XYZ Consulting: Strategies for Long-Term Commitment
DOI:
https://doi.org/10.58229/jims.v2i1.145Keywords:
Employee Retention, Organizational Culture, Human Resources Management, Organizational Performance, Work EnvironmentAbstract
This study delves into the dynamics of employee retention and organizational culture at XYZ, employing a qualitative thematic analysis of interviews with five HR managers. The research aimed to capture a nuanced understanding of factors influencing employee satisfaction, professional growth, and the overall workplace environment. Key themes identified include employee satisfaction and well-being, professional growth and development, compensation and benefits, work flexibility and patterns, leadership and communication, company policy and culture, and technology and systems. The findings reveal that XYZ's strengths lie in a supportive work environment, clear communication channels, financial stability for employees, flexibility in work arrangements, and a commitment to employee safety and career progression. However, challenges such as high employee turnover, communication gaps in professional development, and the need for more adaptive leadership styles were also highlighted. The study's rigorous approach, incorporating multiple reviews and discussions with supervisory bodies, lends credibility to its findings. Despite its focused scope, the study offers valuable insights for organizations looking to enhance employee retention and satisfaction.
References
Alajlani, S., & Yesufu, L. O. (2022). The impact of human resource practices on employee retention: A study of three private higher educational institutions in the United Arab Emirates. SA Journal of Human Resource Management, 20. https://doi.org/10.4102/sajhrm.v20i0.1823
Aldamoe, F. M. A., Yazam, M., & Ahmid, K. Bin. (2012). The Mediating Effect of HRM Outcomes (employee retention) on the Relationship between HRM Practices and Organizational Performance. International Journal of Human Resource Studies, 2(1). https://doi.org/10.5296/ijhrs.v2i1.1252
Alkhawlani, M. A. S., Bohari, A. M. bin, & Shamsuddin, J. binti. (2019). The Impact of Transformational Leadership Style on Crisis Management in Yemen Organizations. International Journal of Academic Research in Business and Social Sciences, 9(9). https://doi.org/10.6007/ijarbss/v9-i9/6274
Aman-Ullah, A., Aziz, A., & Ibrahim, H. (2020). A Systematic Review of Employee Retention: What’s Next in Pakistan? Journal of Contemporary Issues and Thought, 10. https://doi.org/10.37134/jcit.vol10.sp.4.2020
Bharadwaj, S., Khan, N. A., & Yameen, M. (2022). Unbundling employer branding, job satisfaction, organizational identification and employee retention: a sequential mediation analysis. Asia-Pacific Journal of Business Administration, 14(3). https://doi.org/10.1108/APJBA-08-2020-0279
Biason, R. (2020). The effect of job satisfaction on employee retention. International Journal of Economics, Commerce and Management, 8(3).
Chang, W., & Busser, J. A. (2020). Hospitality career retention: the role of contextual factors and thriving at work. International Journal of Contemporary Hospitality Management, 32(1). https://doi.org/10.1108/IJCHM-10-2018-0831
Chernyak-Hai, L., & Rabenu, E. (2018). The New Era Workplace Relationships: Is Social Exchange Theory Still Relevant? In Industrial and Organizational Psychology (Vol. 11, Issue 3). https://doi.org/10.1017/iop.2018.5
Elsafty, A., & Oraby, M. (2022). The Impact of Training on Employee Retention. International Journal of Business and Management, 17(5). https://doi.org/10.5539/ijbm.v17n5p58
Fahim, M. G. A. (2018). Strategic human resource management and public employee retention. Review of Economics and Political Science, 3(2). https://doi.org/10.1108/REPS-07-2018-002
Figueroa, C. A., Harrison, R., Chauhan, A., & Meyer, L. (2019). Priorities and challenges for health leadership and workforce management globally: A rapid review. In BMC Health Services Research (Vol. 19, Issue 1). https://doi.org/10.1186/s12913-019-4080-7
Haavisto, V. E., & Linge, T. T. (2022). Internal crisis communication and Nordic leadership: the importance of transparent and participative communication in times of crisis. Scandinavian Journal of Hospitality and Tourism, 22(4–5). https://doi.org/10.1080/15022250.2022.2123038
Hassan, M. M., Alam, M. N., Campbell, N., Bowyer, D., & Reaz, M. (2022). Human Resource Management in Health Care Industries for Generation Y: Challenges of the 21st Century. Australasian Accounting, Business and Finance Journal, 16(1). https://doi.org/10.14453/aabfj.v16i1.3
Jayanthy, S., Velanganni, R., & Santhosh Kumar, G. (2019). A study on employee retention. Journal of Advanced Research in Dynamical and Control Systems, 11(9 Special Issue). https://doi.org/10.5373/JARDCS/V11/20192742
Kilroy, J., Dundon, T., & Townsend, K. (2023). Embedding reciprocity in human resource management: A social exchange theory of the role of frontline managers. Human Resource Management Journal, 33(2). https://doi.org/10.1111/1748-8583.12468
Kloutsiniotis, P. V., Mihail, D. M., Mylonas, N., & Pateli, A. (2022). Transformational Leadership, HRM practices and burnout during the COVID-19 pandemic: The role of personal stress, anxiety, and workplace loneliness. International Journal of Hospitality Management, 102. https://doi.org/10.1016/j.ijhm.2022.103177
Malik, A., Pereira, V., Budhwar, P., Froese, F. J., Minbaeva, D., Sun, J., Nguyen, A. T., & Xue, S. (2022). Multilevel relational influences on HRM practices: a cross-country comparative reflective review of HRM practices in Asia. Asian Business and Management, 21(5). https://doi.org/10.1057/s41291-022-00208-z
Oprea, B., Păduraru, L., & Iliescu, D. (2022). Job Crafting and Intent to Leave: The Mediating Role of Meaningful Work and Engagement. Journal of Career Development, 49(1). https://doi.org/10.1177/0894845320918666
Ortiz-Gómez, M., Molina-Sánchez, H., Ariza-Montes, A., & de los Ríos-Berjillos, A. (2022). Servant Leadership and Authentic Leadership as Job Resources for Achieving Workers’ Subjective Well-Being Among Organizations Based on Values. Psychology Research and Behavior Management, 15. https://doi.org/10.2147/PRBM.S371300
Purnomo, E. N., Supriyanto, A., Mustiningsih, & Dami, Z. A. (2021). The effectiveness of principal leadership styles in crisis management. Pedagogika, 141(1). https://doi.org/10.15823/p.2021.141.1
Silva, R., Dutra, J., Veloso, E. F. R., & Trevisan, L. (2020). Leadership and performance of Millennial generation in Brazilian companies. Management Research, 18(3). https://doi.org/10.1108/MRJIAM-02-2019-0910
Subramanian, N., & Suresh, M. (2022). Assessment Framework for Agile HRM Practices. Global Journal of Flexible Systems Management, 23(1). https://doi.org/10.1007/s40171-021-00294-6
Sutanto, E. M., & Kurniawan, M. (2016). The impact of recruitment, employee retention and labor relations to employee performance on batik industry in Solo city, Indonesia. International Journal of Business and Society, 17(2). https://doi.org/10.33736/ijbs.531.2016
Tej, J., Vagaš, M., Taha, V. A., Škerháková, V., & Harničárová, M. (2021). Examining hrm practices in relation to the retention and commitment of talented employees. Sustainability (Switzerland), 13(24). https://doi.org/10.3390/su132413923
Terera, S. R., & Ngirande, H. (2014). The impact of rewards on job satisfaction and employee retention. Mediterranean Journal of Social Sciences, 5(1). https://doi.org/10.5901/mjss.2014.v5n1p481
Wolor, C. W., Nurkhin, A., & Citriadin, Y. (2021). Leadership style for millennial generation, five leadership theories, systematic literature review. Quality - Access to Success, 22(184). https://doi.org/10.47750/QAS/22.184.13
Zayed, N. M., Edeh, F. O., Islam, K. M. A., Nitsenko, V., Dubovyk, T., & Doroshuk, H. (2022). An Investigation into the Effect of Knowledge Management on Employee Retention in the Telecom Sector. Administrative Sciences, 12(4). https://doi.org/10.3390/admsci12040138
Zoller, Y. J., & Muldoon, J. (2019). Illuminating the principles of social exchange theory with Hawthorne studies. Journal of Management History, 25(1). https://doi.org/10.1108/JMH-05-2018-0026